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Minor Nuisance Bug - Sketching Doesn't Work on First Sign-In, Refresh Needed

3Dzyner3Dzyner Member Posts: 5 PRO
Apologies if this has been posted by others.

When I first sign into Onshape Part Studio, I often find that the Sketch functions don't work. I then have to Refresh the browser window, and all is fine. It's a minor nuisance but a bug that's worth fixing. This happens on Chrome, both Windows and Mac. Specific steps to reproduce the bug:

Sign In > Launch into a Design Part Studio > New Sketch... > Click on any given Toolbar sketch element to draw a Line, Circle, Arc etc and the buttons do not respond.
Fix: Refresh browser and everything is fine.


  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 298
    Hi @3Dzyner. Any errors in your browser console? Please open a support ticket and we can take a look. 
    John Rousseau / VP, Technical Operations / Onshape Inc.
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 4,228
    I presume in those steps you selected a plane to sketch on? Have to ask…
    Director, Technical Services, EMEAI
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