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On shape is not connected document is saved refresh browser error

stephen_cogginstephen_coggin Member Posts: 3 EDU
I can create new documents, I can open some and edit. I can create 2D drawing sometimes but when I try to reopen an already created one I get this message.
have checked connections and have all green lights. If I use the app and turn off the wifi it will work over the 4G network.
Any clues?

Comments

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,686
    It may be a problem with that document - please open a support ticket.
    Senior Director, Technical Services, EMEAI
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