Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

How to collaborate on public documents

nick_papageorge073nick_papageorge073 Member, csevp Posts: 825 PRO
Hello, in my professional account I can share a document with another professional/basic user by putting their email in the share preferences, and we can both work on the document and collaborate.

On my free public hobbyist account, I can do the same, by adding an email. But on the other end, the email its shared to can only make a copy of the document, and not collaborate. I just created a second hobby account to try. If I go from my pro account to my hobby account, it doesn't work. And if I go from hobby acct 1 to hobby acct 2, it also doesn't work. I can't figure out what I'm doing wrong. Thanks for any suggestions.

Comments

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,686
    Free -> Free works for me. Sure you gave edit permissions?
    Senior Director, Technical Services, EMEAI
  • nick_papageorge073nick_papageorge073 Member, csevp Posts: 825 PRO
    Yikes! User error! It works.

    When I typed in my email, it was a gmail account. I typed half of it and it seemed to autofill the rest, so I stopped typing and pressed the share button. What I didn't realize, it only wrote the "c" of the ".com". Now, I completed the email and all is good. IDK if that was OS autofilling, or my web browser autofilling.
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,686
    lol - it happens  :D
    Senior Director, Technical Services, EMEAI
Sign In or Register to comment.