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Can't open Step files

fabio_maccarifabio_maccari Member Posts: 3
Hello, 
I'm trying to modify some STL files, so I converted them into STEP files.
I can open and work the files on a different CAD on both PC and Ipad, but I can't open them with Onshape:
Some files can be opened but they only shows lines. No surfaces or shapes;
Some file shows their preview on ipad but I can't open them.
Some files shows this, if I try to open them:

Comments

  • fabio_maccarifabio_maccari Member Posts: 3
    Can anyone help with this?
  • S1monS1mon Member Posts: 2,983 PRO
    What messages show up (under bell icon)? The tab with the .STP file won’t show anything. Does a part studio eventually appear (it takes time after the initial file upload)?

    You should probably report this to support.
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,683
    As @S1mon says, check if a new Part Studio has been created (click the home icon, bottom left to go up a level). The notifications dialog will tel you if the translation was successful. BTW if coming from Shapr3d, Parasolid would be the best format.
    Senior Director, Technical Services, EMEAI
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