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Can I run OnShape on 32bit Win7 machine?

price_cobbprice_cobb Member Posts: 35 ✭
in Community Support
Sorry for the silly question but....my office computer runs OnShape fine and until my new laptop gave up the ghost it also ran OnShape just fine. 

I dig out my old 32bit Win 7 laptop machine (used for automotive tuning software) to continue with some sketches-designs while traveling with everything appearing perfect until you attempt to actually sketch something. A rectangle for example. (can be anything).  Pick the plane, choose sketch, pick the rectangle / square design tool, pick your point and create.  No lines appear yet the boxes with the dimension appear as they would when you are typically done. Same thing happens with circles, you name it. 

I'm guessing my old laptop screen just doesn't cut it?  Odd IMO since the tuning software displays moving graphs etc all of which have very thin lines. 

Any ideas of a setting I might check, I'm grateful. With luck my "newer" laptop will be back online shortly but meanwhile it would help if this old standby could get the job done.
Thanks in advance, Sincerely, PC

Answers

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    Try updating / different browser.
    Senior Director, Technical Services, EMEAI
  • price_cobbprice_cobb Member Posts: 35 ✭
    Neil, not sure any browsers support old computers anymore. I went from Chrome which openly states "we no longer support Win7" to a new but "legacy" Firefox. I feel it too is ancient although it is far better on this old dog machine than Chrome was!  I'll hunt around and see what I can find.

    As a non technical guy (with computers) it is amazing that there could be lines that are not being shown from any software regardless. As I said, because I don't understand software stuff.  :-)

    I'll figure something out and greatly appreciate your input.
    All the best, PC

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    Why not trash Win7 and install Linux? The browsers use WebGL which is reliant on your graphics card so that may not work either, but maybe worth a shot?
    Senior Director, Technical Services, EMEAI
  • price_cobbprice_cobb Member Posts: 35 ✭
    Neil,
    The thick irony here is that my just-dead laptop is Linux.

    And too much of the automotive world lives WIN7, for reasons beyond me  and as such I will not be changing this lone laptop from that.

    No worries. I'll get the Linux machine back into the living.

    Thanks for your help and let's call this closed OK? You've got real questions to answer over my silly one.

    All the best, PC

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