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Onshape Black Background

rod_muirhead943rod_muirhead943 Member Posts: 95 EDU
I have read and performed the recommended fixes for a black background with no resolution.  Don't take this the wrong way.  I find it difficult for an end user to have to resolve a supplier's issue.  The black background is a major problem.  I have spent hours trying to fix this issue from my home PC with no success.  May I please have some help without having to spend an tremendous amount of time getting a permanent solution. 

Comments

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,683
    Unfortunately, it is a Chrome issue and if setting the correct flags does not work then there's nothing we can "fix" on our end. Quick fix - use Firefox or upgrade Chrome/Graphics card/drivers. 
    Senior Director, Technical Services, EMEAI
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