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Anyone else find onshape works intermittently on mac os?

rob_broughtonrob_broughton Member Posts: 4
I find when i login to onshape on my mac it works sometimes and then sometimes not. I am running macos 14.0 and i have tried running onshape on safari and on chrome. Onshape loads and and shows my project screen but when I either start a new project or open an existing project the working screen loads but i cannot see the planes or project i am working on. Is there any thing i need to install or use to make this work? Again this happens intermittently with no ryhme or reason behind it. 

Answers

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,681
    Assuming your browsers are up to date and you have no extensions running, I can't think what else would cause this. You can run https://cad.onshape.com/check to make sure everything's ok - then create a support ticket.
    Senior Director, Technical Services, EMEAI
  • rob_broughtonrob_broughton Member Posts: 4
    Hi yeah I have ran the graphics check and everything is ok. I'll raise a ticket
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