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Callout does not get CutList information ?

philippe_marinphilippe_marin Member Posts: 26 EDU
edited April 1 in Drawings
Hi all,
I try to add callouts in a drawing where there is a CutList table. CutList table is properly filled from the Cutlist generated by the part studio. I try to follow the process proposed in the help (https://cad.onshape.com/help/Content/balloon.htm?Highlight=callout) but anyway I try to do it, the ball remains red and empty. 
Can someone guide me toward the solution please? 
Here is an image of what I get:

Thanks for help!


  • jnewth_onshapejnewth_onshape Member, Onshape Employees Posts: 54
    Please file a support ticket and share with support. It's possibly a bug in the cutlist or frames code but might be something simpler. Have you made multiple cutlists in your part studio? 
  • philippe_marinphilippe_marin Member Posts: 26 EDU
    Yes I have made numerous cutlists in the part studio, as my model is really complex... and definitely it works well on a very simple example in my sandbox.

    I will share the model with support. Thanks!
  • glen_dewsburyglen_dewsbury Member Posts: 577 ✭✭✭
    edited April 2
    Did you switch the BOM_item_number to cut_list_item_number?

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