Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.


Onshape is not connected. Refresh the browser to continue working on this document? (Now Sorted)

Ste_WilsonSte_Wilson Member Posts: 261 EDU
edited June 13 in Product Feedback
Logged on this morning to being unable to open documents.  Is this just me and my colleagues?
Refreshing the browser brings the same message back up.

Best Answers

  • Options
    NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,526
    Answer ✓
    I'm only 20 miles from you, so it's not a general Onshape issue - open a support ticket to see if there is anything we can detect our end.
    Senior Director, Technical Services, EMEAI
  • Options
    Ste_WilsonSte_Wilson Member Posts: 261 EDU
    Answer ✓
    Now solved.  IT issues on our end. @NeilCooke thanks for checking and thanks to the onshape team for their response, which was quicker than my IT Dept's! :)


Sign In or Register to comment.