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Onshape is not connected. Refresh the browser to continue working on this document? (Now Sorted)
Ste_Wilson
Member Posts: 399 EDU
Logged on this morning to being unable to open documents. Is this just me and my colleagues?
Refreshing the browser brings the same message back up.
Refreshing the browser brings the same message back up.
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NeilCooke
Moderator, Onshape Employees Posts: 5,764 
I'm only 20 miles from you, so it's not a general Onshape issue - open a support ticket to see if there is anything we can detect our end.Senior Director, Technical Services, EMEA0 -
Ste_Wilson
Member Posts: 399 EDU
Now solved. IT issues on our end. @NeilCooke thanks for checking and thanks to the onshape team for their response, which was quicker than my IT Dept's!
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(I've also raised a ticket with my IT dept, though it appears to be working on some other college computers). and I've cleared my browser cache
Have you managed to find a solution how to run Onshape with AVAST? I blocked the AntiTrack but it has not helped at all :-(
AVAST AntiTrack is blocking the connections in the browser. This it not something that Onshape can fix.