Import Issues. File is showing two options. UPDATE or DOWNLOAD

null_null3941

I often see this after importing a large part from a supplier or Manufacturer.

In this case it is a large file. 2gb. The Translation process notes it has been uploaded and created successfully. 


Any help would be much appreciated as i cant view supplied files.


Thanks.

NeilCooke

If it's a 2Gb file (from Rhino? Is it a mesh?) then it will take time to import - check the notifications panel to see when it is "imported" (as opposed to uploaded / saved / created).

S1mon

@NeilCooke
This is definitely one of those stumbling blocks as a new user. I've found this painful and confusing and people I've managed needed some guidance as well as they transitioned into Onshape. The feedback is there, but it's not obvious coming from other platforms.

Perhaps the above text needs to be something like:

-------

1️⃣ foo.3dm was uploaded successfully. Created at 8:48 AM Today

2️⃣ foo.3dm translation in progress [███▁▁▁]

----------

Item 2 needs a progress bar or spinner to make it really clear that something is indeed happening. Right now there's not great feedback.

Also the call to action at this point of {Update...] or [Download] is weird when there's no part studio(s) or assemblies. Perhaps these shouldn't appear until the translation has completed (successfully or not).

null_null3941

HI Neil, Is there somewhere to track its progress? Its now been an hour since I uploaded it and its still not available.
The model is Solids from Rhino. 

null_null3941

Agree Simon. it would be very helpful as I sat down to check some files from a supplier and it ended up taking over 2 hours to import. If I had known it took so long I could have focussed on other projects. 

An import BAR status with approximate time would be very handy