Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
How come mate connectors fail when I return to document?
Pin slots breaking.
I assign them and they work, then goto system documents, then click on same file and reopen, pinslot is broken.
I've uploaded videos:
link
I assign them and they work, then goto system documents, then click on same file and reopen, pinslot is broken.
I've uploaded videos:
link
Tagged:
0
Best Answers
-
andy_morris Moderator, Onshape Employees Posts: 87Hi Bill,
Please could you share the document and I'll take a look?
Thanks,
AndyAndy Morris / Head of Product Design / Onshape, Inc.5 -
andy_morris Moderator, Onshape Employees Posts: 87Thanks. I can reproduce the problem now and I will submit this as a bug to the development team.Andy Morris / Head of Product Design / Onshape, Inc.5
Answers
Please could you share the document and I'll take a look?
Thanks,
Andy
If you click on my link you can the re-assign the pinslot mate. The revolute assignment is pretty straight forward.
Please follow the link "I've uploaded videos".