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Can't Log In Using Chrome Browswer

ken_hrehaken_hreha Member Posts: 1
One of the primary lures of OnShape for me was the ability to run it on a Chromebook..

Unfortunately, in my case,  OnShape will not allow me to SIGN IN running the Chrome Browser ??  Even when I try to log in using Chrome on a Windows 10 computer, no matter how many times I click on the "SIGN IN" button, it simply sits there and does nothing ?  What am I doing wrong ?  (It does allow me to log in using Internet Explorer.. but that option is not available when using a Chromebook.)  Thanks !!

Comments

  • lougallolougallo Member, Moderator, Onshape Employees, Developers, csevp Posts: 2,005
    Can you try clearing your cookies on that system for cad.onshape.com?  I use a Chromebook everyday... should be something simple.  If it persists, please submit a ticket using the ? menu -> Feedback.
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
  • brian_jordanbrian_jordan Member, Developers Posts: 144 ✭✭✭
    No similar problems with Chrome (Version 48.0.2564.116 m) on a Windows 10 machine here.
  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 390
    Please submit a ticket as Lou described above. Could you be behind a firewall that's blocking some of your traffic? Can you open up the Chrome console and see if there are any errors there?
    John Rousseau / VP, Technical Operations / Onshape Inc.
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