15 mins without getting connected!

peter_hall

9-00am to 9-15am in UK
All I get


We need a method of telling users when Onshape is down, if this is the problem. Not had this before? Is this an issue using a browser based CAD system?

john_rousseau

The problem has been resolved. We very much appreciate your patience and apologize for the lost productivity. I've created a post at: 

https://forum.onshape.com/discussion/3408/performance-problems-8-march-2016 .

Please let us know if you are continuing to see problems.

NeilCooke

Hi @peter_hall  - I am in the UK and had no problems. Did you try loading another document? 

peter_hall

@NeilCooke No but I tried loading various tabs within same document, one the table came up after a long period of time.
I will go off now and try to load another document of similar size and also an easy one!


and that is a small document! No good.

NeilCooke

OK I'm seeing it too now - it was fine earlier this morning

ellen_timiney

Me too

peter_hall

@NeilCooke Ok, at least I know its a general problem I will try again later. I was worried that it might be because I gave connection permission to Keyshot App.

srbh

I've been getting this also. Frequent dropping back to blue disconnected over the past hour.

wayne_jayes

Me too, not very happy!!

NeilCooke

Try it again - you should be seeing some improvement, but still not there 100% just yet

john_rousseau

The problem has been resolved. We very much appreciate your patience and apologize for the lost productivity. I've created a post at: 

https://forum.onshape.com/discussion/3408/performance-problems-8-march-2016 .

Please let us know if you are continuing to see problems.