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Text not working properly

Raym_Koch
Raym_Koch Posts: 27 ✭✭
edited March 2016 in Community Support
See included picture for text issues. Started this test with the iPhone 6, and different part. When I changed the text to italics letters were missing. Then I redid the text test from scratch in the iPad, more letters missing at this time. Also dimensions information not consistent. Can't figure out if I'm doing something incorrectly. 

Answers

  • Raym_Koch
    Raym_Koch Posts: 27 ✭✭
    Sorry, but I have no clue on how to provide a link to my model.
  • noa
    noa Posts: 141 image
    @Erich_Koch to share a link to your model, click Share, make your model public, and then copy and paste the url (at the top of your browser) here in the forum. For this issue, you might want to open a ticket with Onshape Support by clicking the ? mark in the top right, then Feedback.
    Noa Flaherty / Customer Success / Onshape Inc.
  • jakeramsley
    jakeramsley Posts: 669 image
    Hi Erich_Koch,

    Can you check the inputs to the extrude that are using the sketch text?  I'm assuming that all of the areas of the letter aren't in there.  Or even easier to test, start a new extrude and select the sketch with the desired sketch text from the tree and see if it adds all of the text there.  If that doesn't fix it, please share an issue with support.
    Jake Ramsley

    Director of Quality Engineering & Release Manager              onshape.com
  • Raym_Koch
    Raym_Koch Posts: 27 ✭✭
    I just deleted the text, and placed a new "SampleText". Everything is fine.
    Edit the text, changed it to "italics". Result: missing letters.
    see included picture. I shared the design with support.

  • Raym_Koch
    Raym_Koch Posts: 27 ✭✭
    Not sure what is happening. Just changed "Dedicated Micro Systems" to italics, no problem. Placed a second text above DMS and then changed it to italics. No issues. 

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