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assembly model disappeared; mate connections visible

c_a_moorec_a_moore Member Posts: 6 ✭✭
i have an assembly that has suddenly disappeared or became invisible.  mate connections are visible, so when zooming or panning they move.
tried various things including hiding/unhiding (all parts and individual parts), changing view style (shade, translucent), copying and pasting (new copy invisible also), different browser- basically anything we can think of.  the parts themselves are all visible in their individual tabs.
this is also shared between two users and neither of us can see it so does not seem to be local machine dependent.

suggestions appreciated!

Best Answers

  • c_a_moorec_a_moore Member Posts: 6 ✭✭
    Answer ✓
    submitted to support.  thanks!


  • c_a_moorec_a_moore Member Posts: 6 ✭✭
    Answer ✓
    submitted to support.  thanks!
  • caleb_burnscaleb_burns Member Posts: 2
    Just had this happen to me. I have absolutely no clue why. A quick and dirty fix is to go back in versions until it reappears. That worked for me, but maybe you had a different root problem that can't be solved in with this method. 
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 4,953
    Most of the time, just reloading the doc fixes it (maybe with Shift F5)
    Senior Director, Technical Services, EMEA 
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