Is it possible to change my account from public to educational?

myriam_gauthier

I created my account just before class started and did not created appropriately.  I don't want to lose what I have done until now. Is it possible to switch from public account to educational?
Thank you.

grochino

You can upgrade to the Onshape Education plan by going to www.onshape.com/edu and clicking Sign up now in the middle of the page. Then enter the information you used for this account and we will upgrade you.

grochino

You can upgrade to the Onshape Education plan by going to www.onshape.com/edu and clicking Sign up now in the middle of the page. Then enter the information you used for this account and we will upgrade you.

myriam_gauthier

Done. Thanks very much!

rebecca_wustrau

Hi there- I am a teacher and I have had several students accidentally sign up for the public account instead of the educational account. I've had them follow this process but they still are showing public accounts. Who do I need to contact to get their accounts transferred to EDU accounts? I'd like them all to have access to the same capabilities as soon as possible. Thank you-

Domenico_DiMare

@rebecca_wustrau

Please make sure they sign into Onshape first, then go to https://www.onshape.com/edu#form-container and fill out the form with the same email account information. This will upgrade their account to to our Education Plan.

If that does not work, you can create a support ticket by signing into Onshape, clicking on the question mark icon next to your name at the top right, and then selecting "Report a bug." Alternatively, you can reach out to us by filling out the Contact us form on our website: https://www.onshape.com/en/contact.