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I cant edit info on my account profile

When I first created my Onshape account, I did not capitalize the first letter in my name. Now I see my name on everything including the drawings I make with a lower case james Manning. Its not a huge deal but its unprofessional and when I go to change it in my account profile it says "Failed to update your account. Duplicate forum id." Does anyone have this problem? Did anyone fix this?


  • lougallolougallo Member, Administrator, Moderator, Onshape Employees, Developers Posts: 1,631
    This should be able to resolve.  I will follow up in your ticket.
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
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