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Lost Origin

andrew_daunceyandrew_dauncey Member Posts: 2
Used Onshape yesterday no problem. Signed in today all my previous drawings are opaque when opened and opening a new drawing there isn't an origin point. Any suggestions..

Comments

  • Jake_RosenfeldJake_Rosenfeld Moderator, Onshape Employees, Developers Posts: 1,624
    Hi @andrew_dauncey

    That sounds bad! Sorry to hear you're experiencing this trouble.  When you say that your drawings are opaque, do you mean that the planes in your part studio are opaque instead of transparent?  What browser are you using?  If you can, please post a screenshot to show us what you are seeing.
    Jake Rosenfeld - Modeling Team
  • mark_shustovmark_shustov Member Posts: 1 EDU
    i have the same problem and i can't finish my assignments because of it. please help me as soon as possible or else i'm going to fail this class based off your websites errors
  • Jake_RosenfeldJake_Rosenfeld Moderator, Onshape Employees, Developers Posts: 1,624
    @mark_shustov

    Have you put in a support ticket?  There should be a way to contact support under the "?" menu in your document.

    As mentioned above when you say that your drawings are opaque, do you mean that the planes in your part studio are opaque instead of transparent?  What browser are you using?  If you can, please post a screenshot to show us what you are seeing.
    Jake Rosenfeld - Modeling Team
  • mfalkensteinermfalkensteiner Member, Onshape Employees Posts: 29
    The simplest cause: Is the Origin just "hidden"? Check the eye-button to the right of the Origin in your feature tree. Otherwise open a support ticket as suggested.
    Senior, Technical Services, EMEA
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