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How do I continue the Certification Test?

My computer lost power in the middle of the certification test. When I relogged with 1.5 hours left on the clock, the only option to continue the test was to repurchase it.
I lost 2 hours going through the test not to be able to complete it.
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Best Answer
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Matt_Shields Member, Onshape Employees Posts: 659 EDU
If you submit a support ticket, someone should be able to help you.
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Answers
If you submit a support ticket, someone should be able to help you.
I submitted a ticket, the test is over time by several hours, and is still stuck.
Try now.
Can´t continue, I can see the test interface briefly load before showing this: