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Document share button is missing

vanowmvanowm Member Posts: 81 ✭✭
edited August 4 in Product Feedback

According to help documentation there should be a share button on documents page:

Untitled Image

Mine is missing:

image.png

Comments

  • Daniel_KaneDaniel_Kane Member, Onshape Employees Posts: 27

    Whoever shared this document with you probably didn't give you the ability to share it with others, which is controlled by the "Share" permission.

  • vanowmvanowm Member Posts: 81 ✭✭
    edited August 4

    I created that document. None of my own documents, nor documents shared with me has this button. The share document button only available from documents list page.

  • Derek_Van_Allen_BDDerek_Van_Allen_BD Member Posts: 157 PRO
    edited August 5

    I just noticed that the share button seems to be missing on my free tier account but not on my pro tier account. Was this a change to the platform to remove that button? How does a free user share a document with support now?

    Apparently you can still share documents from the main page like vanowm said, but that's a lot less convenient to have to back out to find the doc to share.

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,878

    If you don't have share permissions, the button should still be there but greyed out. It should also still be there on free tier. Please try a different browser or disable extensions and anti-virus/track.

    Senior Director, Technical Services, EMEA
  • Derek_Van_Allen_BDDerek_Van_Allen_BD Member Posts: 157 PRO

    @NeilCooke it's uBlock Origin Lite. Thanks for clearing that up.

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