Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Options

malware

walterwalter Member Posts: 41 EDU
just spent 2 hrs debuging my computer,( no fault to onshape ) with all the shared files and links, are we safe from malware?

Comments

  • Options
    john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 359
    Hi @walter. We just did a security webinar this morning and we talked about some of the benefits of using a cloud service over local hardware. Malware and viruses did come up. :-)

    The servers that comprise our service are built by infrastructure automation and are replaced regularly. These server also are single purpose. All they do is run a particular component of Onshape. So, from a service point of view, we are pretty safe from malware.

    What you need to be careful of is malware on your own machine. Anything that can steal your login credentials is a concern. Using things like two-factor authentication (https://cad.onshape.com/help/#web-help/twofactorauthentication.htm) can help keep your account secure even if your username and password are compromised. 
    John Rousseau / VP, Technical Operations / Onshape Inc.
  • Options
    walterwalter Member Posts: 41 EDU
    thanks john missed webinar,  debugging computer at the time.
Sign In or Register to comment.