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how to create a NEW document

mac_mcquaidmac_mcquaid Member Posts: 5 ✭✭
in Community Support
I no longer have the blue box in the upper left corner giving the option to create a NEW document.

Anyone else having this problem?

If so, is there a fix?

Answers

  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,475 PRO
    I think you should definitely contact support if you are missing that 'Create' button. But first try to shift+refresh the browser, it's most likely that the issue is with browser cache..


    //rami
  • bradley_saulnbradley_sauln Moderator, Onshape Employees, Developers Posts: 373
    You might also have some sort of browser zoom activated hiding the left column that @3dcad is showing. Typically a browser refresh or restarting the browser can resolve this.
    Engineer | Adventurer | Tinkerer
    Twitter: @bradleysauln


  • lougallolougallo Member, Moderator, Onshape Employees, Developers, csevp Posts: 2,004
    We have seeen this pop up from time to time in Safari but typically it was on very wide resolution screens over 2500 ox or so. If the issues persists, use the report a bug tool under the ? Menu
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
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