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Onshape Stopped working on Firefox at Uni
giovanni_contreras
Member Posts: 3 EDU
Hello,
It's been a couple of weeks that I can't use onshape on Firefox at the University where I'm working at. Just wondering if there's anything I should know before I try to ask IT if they have any clue.
I can still use it on Chrome, but I don't use Chrome and I'm not planning on using it.
The Firefox version is 65 (64bit). Once again it used to be working fine until a couple of weeks ago.
Attached is a screenshot, basically when I click on 'sign-in' on the Onshape home page, it seems that the sign-in page is trying to load, but nothing ever shows up on the screen.
G
Thank you.
Br
0
Answers
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IndexedDB UnknownErr: ActorsParent.cpp:554
TypeError: conn is undefined[Learn More] NewTabUtils.jsm:1270:5
- Are you able to use Onshape in a private browsing window? https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
- Can you try clearing out the browser cache as documented here : https://support.mozilla.org/gu-IN/kb/how-clear-firefox-cache ? And then try using Onshape?