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Document sharing

marva_burkemarva_burke Member Posts: 3 EDU
I shared a document with all members of my team.  Why is it that some members can not edit and some cannot even see the document?

Best Answer

Answers

  • john_mcclaryjohn_mcclary Member, Developers Posts: 2,709 PRO
    Did you do a single share with a "team" or individuals?

    Are you sure those who cannot see it are members of the team?

    Have they logged in, or are they in view only mode (look for a sign in button on the top right)
  • mcheli_academicmcheli_academic Member, Onshape Employees Posts: 10 PRO
    Hi @marva_burke, is everyone on your team on the EDU plan?  This could be related to team members being on a free plan which does not have the ability to create private documents.
  • marva_burkemarva_burke Member Posts: 3 EDU
    Everyone that I shared with are members of my team.  Furthermore, as far as I know, we all have the same plan.  I asked for the accounts and included my team members.  We were all given permissions to use Onshape at the same time.
    I found that when team members share a document with me, I cannot edit even though they have included such permissions in the share.
    Please help and thank you in advance.
  • marva_burkemarva_burke Member Posts: 3 EDU
    Hi  John M.  I appreciate your help.  What you showed is exactly what we did.  We kept deleting and sharing over and over and eventually it looks like it will work.
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