Bug?

Ste_Wilson

Sorry, wasn't sure where to put this.
The student is following the 'navigating onshape' tutorial and is getting an error when trying to save changes to units.
They are in win10 using chrome.

NeilCooke

If it persists, use the Report a bug / Contact support option in the help menu

Paul_J_Premakumar

stephen_wilson554 ,

This looks like a bug to me. Can you open a support ticket? I expect the error stack to be displayed in the browser console (https://balsamiq.com/support/faqs/browserconsole/#:~:text=To%20open%20the%20developer%20console,(on%20Windows%2FLinux). If your student can send us the stack, it would help diagnose the problem.

In the meantime, it may be worth refreshing the browser and trying a few times. 

Paul

Ste_Wilson

I'll try but I suspect I might be be unable to get the stack. How do I get the stack? 

Paul_J_Premakumar

Client error messages are sometimes displayed in the browsers console window. Here are instructions on accessing the browser window : https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console

If you see a bunch of messages (sometimes in red), copy them and send it to us.