Problems with Public Document list

andrew_troup

I'm currently only able to view about 40 public documents, regardless of how I order them.

As an example: if I order them by the (Time & Date, descending order) Modified column, I only see documents created in the last eight minutes. 

And if I try and "Search" for a given public document, I am flipped, the moment I click "Enter" to start the search, back into the "My Documents" filter.

Is anyone else having similar problems?

3dcad

You need to wait few seconds (or more) after scroll hits the bottom to see more. Then you see scroll bar shortening and more lines appear.

Grid with thumbnails would be more user friendly when just surfing around public documents. I would probably use grid view also in private documents.

andrew_troup

I don't think that's it, @3dcad.

I do have the usual few seconds wait before I get a scroll bar at all, but after that there is no change to the scroll indicators, no matter how long I wait.

I still only get a fixed number of items (somewhere in the range 40-50: well under two screenfuls at 1920 x 1200)

If I order Public documents by ascending Time and Date I get a completely different set of files from what I described above.
This time they're from last year, but still only the same limited number.

And it's not just in Public: it turns out I'm only able to see about half my private documents at once.

In all cases, the number of documents displayable by scrolling is strictly capped to the same total number, even if I wait quarter of an hour.

I mentioned above that when I try to search within public docs the heading flips to "My Documents".

It turns out that is misleading: it actually does search both "My Documents" AND "Public" ...
but the number of discovered documents listed by "Search" is still capped, at 40-50 items.

lougallo

@andrew_troup if you can open up the console do you see any errors?  We load about 20 at the scroll down. Should keep loading. If not, send in a ticket and we can take a look. 

andrew_troup

@lougallo

from the console:

Failed to load resource: https://127.51.68.120:8181/3dconnexion/nlproxy
net::ERR_CONNECTION_REFUSED

lougallo

@andrew_troup Does any cache refresh fix it?  SHIFT Reload... does it still show that it cannot load the next group?

andrew_troup

lougallo said:

@andrew_troup Does any cache refresh fix it?  SHIFT Reload... does it still show that it cannot load the next group?

@lougallo
No, and yes, in that order   

teddy_pessagno

In Chrome I have to be in Actual Size from the View menu to scroll.

Teddy_P

andrew_troup

Thanks, @teddy_passagno
That does indeed appear to be the problem.
I had not knowingly invoked a zoom percentage, but must have inadvertently hit the keystrokes to do so (Control + or -)

When Chrome is set to a zoom percentage other than 100, scrolling still works for me, but the total number of documents visible by scrolling has a strict ceiling, regardless of mode (public, private, or search).

This is on my Windows 7 laptop running Chrome browser.

The fact that OnS runs on standard browsers is both an asset and a liability. I don't relish the sorts of ongoing problems which could emerge from the combination of inexorable "upgrades" to both Onshape and to the browsers it runs on, because of the potential new incompatibilities and puzzling new behaviours that seems likely to expose.

I would personally rather have a tool which was flawed, but well understood, than one which was unpredictable but brilliant.

andrew_troup

I have submitted a ticket on this.

It's the second bug I've stumbled into with Chrome zoom not being set to 100%: the first was summary execution of a delete on a given item from the feature list, arising from right mouse-clicking on it.

3dcad

@andrew_troup 1. point should have been already fixed - I haven't tested but I got 'solved' mail for that issue..

Onshape has been updated to address your ticket:

"Right click menu can trigger delete"

This update ( 1.36.12500.a29d8ac26 ) has been pushed to cad.onshape.com and and is live for all users of Onshape. This version is displayed at the bottom of the Documents page or by clicking the ? menu and selecting About.

john_smith907

I am Having ERR_CONNECTION_REFUSED Problem in my Pc