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"Line Point" planes in Onshape

andrew_troupandrew_troup Member, Mentor Posts: 1,584 ✭✭✭✭
edited October 2015 in Using Onshape
It's not clear to me that these serve any purpose in Onshape other than to confuse the user.

If what's wanted is a plane which contains a given line and point, this tool does not provide it.
(What the user should instead ask for is  a "Three Point" plane, picking the endpoints of the line as two of the points)

If what's wanted is a plane normal to the endpoint of a given line, (which this tool DOES provide),
that capability is already perfectly well provided by Onshape's "Curve Point" plane tool.
In one of the two examples in Help of a "Curve Point" plane, the curve is actually a straight edge, in other words, a line.

It strikes me that the user would be better served if the "Line Point" plane were simply taken off the menu.


Plane creation tools do not seem to me to uphold Onshape's generally high standards for transparency, simplicity and usefulness. 
As another example, the "Line Angle" plane is still practically worthless (and the help documentation incorrect), months after its crucial limitations were eviscerated on this forum.


When I chose  "Improvement Requests" as the Category for this post, a message in red advised me I did not have permission to post under this category. 
I hope I am not simply given an "insider" explanation of why it is not available, because this would miss the point: the problem is that I should not be offered this choice if it is not available.


  • lougallolougallo Member, Moderator, Onshape Employees, Developers Posts: 1,940
    edited October 2015
    @andrew_troup We added curve point when helix was released and it can somewhat duplicate it.  I will see what we can do to simplify this.  We have a number actions to take on planes we hope to get out to everyone soon.

    The Improvement Requests category is stated to be read-only and comments are welcome.  The category is for the improvement voting and discussions (improvements) are only added programmatically from the voting engine. At the top of the category it says:

    This category is a published list of improvements submitted by Onshape users and voted on by the community. This is a READ-ONLY category but comments are welcome on any of the listed improvements. You can add and vote on improvements in our Improvement Engine. Please refer to the announcement at the top of the category on details how to get started.

    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
  • andrew_troupandrew_troup Member, Mentor Posts: 1,584 ✭✭✭✭

    You've just done exactly what I asked you not to do. I will  spell everything out in the hope of getting my point across:

    I picked "New Discussion" and wrote a post .
    I could not post it without allocating a category, and the way to allocate a category is to pick it from the drop down list.

    I was offered a choice including "Improvement Requests"

    When I chose that option, I got the red message "You do not have permission to post under this category".

    At no stage in this workflow is the user exposed to any of the qualifications and explanations you list in your reply.
    In that sense, they are "insider" information. The workflow you refer to has an entirely different entry point, one which the user may not ever have discovered.

    I should not be offered this choice if it is not available. 
  • lougallolougallo Member, Moderator, Onshape Employees, Developers Posts: 1,940
    edited October 2015
    Sorry @andrew_troup I didn't read the last sentence of your post. This is not something we control and I can submit a fix to our forum partner to remove the read-only categories. 

    Once you ask a question in a general forum like this I have to assume readers will come in and wonder why it is read only  in the first place.  I understand what you are requesting but the response was meant for a larger audience.
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
  • andrew_troupandrew_troup Member, Mentor Posts: 1,584 ✭✭✭✭

    I have no problem with your responding to a larger audience. Particularly if you would mention that detail in your reply.
    I  would find it helpful if you would do that in addition to, rather than instead of, responding to me.

    What's particularly confusing is that your reply was addressed to me, but (partly because you chose not to read all I wrote), you were not in any meaningful sense replying to me.
    You might justifiably infer from the part of my post you didn't read first time through that for me, this miscommunication is, in the immortal words of the great Mr Berra, "deja vu all over again". Miscommunication, in my experience, doesn't save time, but I understand how it can seem to. 

    As for the forum software, I don't know how it feels to you as an Onshape insider, but to me as an outsider and regular user, I have to say it say it's confusing, frustrating, mercurial and disappointing.
    Which means it does not seem to me a good front end for Onshape's brilliant modeler.

    I really hope it is not also expensive. 
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