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Background colour (color) change?

Stuart_TodStuart_Tod Member Posts: 53 PRO
Woke up this morning and logged in....my part studio background has gone black! I have searched for 'change background color' in the forum and the help pages, but to no avail...what's happening here? I want my white 'paper' back!

Comments

  • jakeramsleyjakeramsley Member, Moderator, Onshape Employees, Developers Posts: 645
    Woke up this morning and logged in....my part studio background has gone black! I have searched for 'change background color' in the forum and the help pages, but to no avail...what's happening here? I want my white 'paper' back!

    Hi Stuart_Tod,

    In my experience, this usually happens when there is a crash or an error in the graphics driver talking to our graphics code.  Can you please submit a support ticket to help triage and also go to https://cad.onshape.com/check to see if any issues are reported?
    Jake Ramsley

    Director of Quality Engineering & Release Manager              onshape.com
  • Stuart_TodStuart_Tod Member Posts: 53 PRO
    Jake - support ticked submitted, no graphics issues reported! I updated the ticket when i noticed that if I use a menu button (extrude, etc) the background reverts to white while it processes the command but then straight back to black when 'resting'.

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