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Answers
Did you make sure that you have the newest Release of Onshape? And make sure to install all available service packs and hotfixes
Axel Kollmenter
Twitter: @BryanLAGdesign
I think @sebastian_glanzner is right. Looks like you're using an old version of Onshape. If you haven't upgraded to Onshape 2024 yet, this feature alone would be your reason to do it.