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bug reports go where? cursor image driving me nuts

CaptainBisquickCaptainBisquick OS Professional Posts: 33 ✭✭
in Product Feedback
First of all, is there not a place where I can file a bug report? This isn't feedback, this is a bug report, and it's not document specific.

The mouse cursor during sketch mode is always stuck as a 4-way arrow image. I don't know if this is intended or not, but it's driving me insane. Can you please make it stop?
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Comments

  • Narayan_KNarayan_K Member Posts: 379 ✭✭✭
    @ CaptainBisquick , Yes, I agree with you.Previously 4-way arrow shows only when some commands are active.but now it appears even if we come out from all command.so there is a confusion like some commands are active and makes us to continuously press escape button.
  • _Ðave__Ðave_ Member, Developers Posts: 712 ✭✭✭✭
    Appears to work fine for me.
  • lougallolougallo Member, Moderator, Onshape Employees, Developers, csevp Posts: 2,004
    We call it feedback since it can contain a bug, improvement or just feedback in general. You don't have to use the ? Menu from in a document. You can do it from the documents page as well. You can also go to View support tickets from your user menu in the upper right and submit a ticket there. 

    As as far as the 4 way cursor, I have not seen that. What OS and browser so you see that in?
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
  • Narayan_KNarayan_K Member Posts: 379 ✭✭✭
    I have two images here.one is from older video i have and one is from present Onshape version.Here you can see the difference.Hope this Image helps to understand better.

     
  • Narayan_KNarayan_K Member Posts: 379 ✭✭✭
    It looks like some times it works fine.Now it works fine me also.
  • Narayan_KNarayan_K Member Posts: 379 ✭✭✭
    edited April 2016
    @ lougallo,I m using google chrome Version 50.0.2661.87 m

  • robert_morrisrobert_morris OS Professional, Developers Posts: 169 PRO
    I've seen the 4-way arrow cursor here as well. It only happens occasionally and seems to eventually go away.
    It looks like a cross with an arrow at the tip of each line. If it happens again, I'll try and get a screenshot.

    I've been using Chrome 49.0.2623.112 m running on Win7, but Chrome just updated, so we'll see if it still happens.
  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,475 PRO
    edited April 2016
    Only cursor problems I have seen have been with sketch pattern tool but couldn't reproduce with current version + chrome(book)

    For me cursor changes between crosshair / arrow according to tool selected or not works as it should.

    I suppose shift+refresh is not bad idea to test for this problem too..
    //rami
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