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Reality Server next to impossible to use
dan_engerer Member Posts: 63 PRO
Hello. How can one select multiple faces or parts intuitively in Reality Server, in order to change the material? All I can do is individually pick surfaces or parts in a LIST, totally blind to what they actually are, applying material properties one by one. This is so difficult to use, it's like getting dressed in the dark then turning on the light every 5 minutes. What am I missing? Why is this so hard? Why is my experience so disappointing?
Not much changed since then, unfortunately.
For the PNG issue, actually it is a .png when saved to Onshape however for some reason it is being named incorrectly, if you download the file you'll actually find it is a PNG file but incorrectly named. We obviously need to fix that one. However I also noticed that right now we don't output the alpha channel, which was the whole point of adding the PNG support (well that and getting lossless compression). We'll fix that shortly as well.
For the quality issue, we'll need to know a bit more, were you using one of the presets, which resolution were you trying to render at. I'd recommend switching to the custom mode and just entering a time you want to render for (specified in seconds). In most scenes you don't need very long but it sounds like yours might be more challenging.
If you rather just mean you are seeing a lot of compression then this should only occur with JPG saving. We'll run though and check all of that as well. If you can share any images that would also help us diagnose the problem but I understand if you can't post them to the forum, if you can email them feel free to send to our support address.
What is confusing me is you should definitely not need an hour to render most scenes unless you are using complex translucent materials or rendering at extremely high resolutions (or if the model is especially huge there is a small chance of running out of GPU memory on the server, but it would have to be truly enormous).
Most renders I do at full HD resolution only need a few minutes typically so something strange is happening. Unfortunately to comment more I'd at least need to see an image of what you are rendering to determine if there is a good reason it is taking so long or if something is going wrong. Having the scene would be more ideal but even just and image would give me a better idea of what we are dealing with.
If you would like to do that privately please email us at [email protected].
For hours that you are losing through these issues, please email us on the above address and I'll let you know how we can sort out a credit for you to get those hours back.
I would encourage those interested in RealityServer to continue discussions there since we will monitor that thread with greater frequency. As a bonus for heading over there now, there is already an answer there on how to enable the new AI Denoising feature which can in some cases cut render time by a factor of 10 (ymmv of course).