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Learning Center Support

KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 54
Use this category to get help with exercises in the Learning Center, request improvements to enhance your learning experience, and report outdated material. If you are having trouble with an exercise, please provide the course, exercise title, and description of the issue.


  • mbartlett21mbartlett21 Member Posts: 1,019 EDU
  • mbartlett21mbartlett21 Member Posts: 1,019 EDU
    Also, in the course on detailed drawings, the tutorials on dimensioning is outdated.
  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 54
    @mbartlett21 Thank you for the report. The preview image is updated, the detailed drawings course is on our to-do list to update.
  • thong_van_nguyenthong_van_nguyen Member Posts: 11

    Hi katiehuffman, i finished the Onshape fundamentals of data management in some past day, I am waiting you release the certificate, but I have seen any releasing for its certificate.

  • Jake_RosenfeldJake_Rosenfeld Moderator, Onshape Employees, Developers Posts: 1,051

    Have you completed the survey at the end of the course?
    Jake Rosenfeld - Modeling Team
  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 54
    @thong_van_nguyen you should be all set now. You might have accidentally skipped the survey by clicking the next page arrow instead of the next question button, which will keep your certificate in a pending state. I manually granted you the survey anyway. You should have received an email notification and should see the certificate on your training dashboard.
  • thong_van_nguyenthong_van_nguyen Member Posts: 11
    Thanks Katie and Jake, I got the second certificate. Thanks so much Onshape team..
  • justin_36justin_36 Member Posts: 14 EDU

    Don't know if I'm missing something: I'm trying to find the Assembly Documents to follow along in this Learning Center course


    Could you please assist?
  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 54
    @justin_36 each document you need for an exercise can be accessed from the link in Step 1. You can then copy the public document to complete the exercise.
  • christopher_moore072christopher_moore072 Member Posts: 8 EDU
    Hi Guys, in the Fundamentals 3 (very last exercise) you have a large project to make the STEP out of Nylon. I have gone over everything step by step and can't find my discrepancy from your course outline. Yet when I get to the end my Mass is different from all of the 4 choices you offer. Because I have no good way to determine where my error is can you please let me know at what point my mass varies from your mass. That will allow me to zero in on where my mistake is. I am using rollback to jump to various spots and report Mass each time a new sketch is drawn.
    Roll to #2 Sketch: 5.072, Roll to #3 Sketch: 0.896, Roll to #4 Sketch: 1.192, Roll to #5 Sketch: 1.257, Roll to #6 Sketch: 1.418, Roll to #7 Sketch: 1.416, Roll to END: 1.403
  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 54
    @christopher_moore072 the discrepancy seems to be between your sketch 4 and 5. You do have access to the completed public document in the self-check question. Just copy the document so you can rollback.
  • christopher_moore072christopher_moore072 Member Posts: 8 EDU
    Thanks Katie, the issue was that I had the first draft going the wrong way I was looking at the directions instead of checking in transparent view what the profile looked like on the draft. So guys be sure to check things from the side and ensure that your drafts are going in the proper direction.
  • joel_shprentzjoel_shprentz Member Posts: 2
    In Fundamentals 5: Onshape Assemblies / 02 Mating Assembly Components / Exercise: Basic Assembly / Step 10, the screenshot shows a section view of the cylinder to reveal its bottom inside face where a mate connection point is needed.

    How can I create that section view?


  • jakeramsleyjakeramsley Member, Moderator, Onshape Employees, Developers Posts: 552
    hi joel_shprentz,

    Please look at the section titled View parts sectioned with Section view here: https://cad.onshape.com/help/#moving.htm

    and if you need to move it, you can use the manipulators

    Jake Ramsley

    Director of Quality Engineering              onshape.com
  • larry_haweslarry_hawes Member Posts: 271 PRO
  • joel_shprentzjoel_shprentz Member Posts: 2
    Thanks, jakeramsley. Your example and the linked help showed me how to use the section view.

  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 54
    @larry_hawes Thank you for pointing this out, we'll fix the video as soon as possible, as it is now the Enter key not the Tab key to switch dimensions.
  • hisham_ramadanhisham_ramadan Member Posts: 2

    Hi Katie,
    During the past 10 days, I completed 2 "Learning Pathway":
    - Onshape Fundamentals: CAD
    - Onshape Fundamentals: Data Management
    Thank you for this interesting training. 

    My question is :
    I received a Certificate of Completion. 
    why the Certificate does not have a reference number? License number?

    I am interested in further training which are related to educators. Do you have a training for the trainers (ToT)?

    Thank you,

  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 54
    @hisham_ramadan curremtly we do not issue certificate reference or license numbers, but this is something we are looking into.

    We do have a college curriculum that you can reference and use for your class.

  • tony_yang568tony_yang568 Member Posts: 2
    Hi, this is Tony, I am currently going through fundamental path in learning center. I am struggling with this step:
    It is a excise on creating Draft, Shell and rib features(create a step), I have difficulty recreating Slide 15/30

    My work is located here:

    Would you please give me some guidance where I made mistakes? I have tried to remake this object twice stuck on the same step. 

  • Jake_RosenfeldJake_Rosenfeld Moderator, Onshape Employees, Developers Posts: 1,051
    Hi @tony_yang568

    Sorry you're having difficulties!

    On slide 14 it says that you should be making your sketch on the "Right plane".  Your sketch is on a face of your part, whereas the instructions are trying to tell you to place the sketch on the "Right" default plane.  When sketched correctly this looks like:

    Jake Rosenfeld - Modeling Team
  • larry_haweslarry_hawes Member Posts: 271 PRO
    Nice Jake,

    I was going through the exercise and didn't run into any problems but appreciate you taking the time to spot the error.
  • tony_yang568tony_yang568 Member Posts: 2
    Thanks Jack, I am speechless...and embarrassed ..should've gone out for a walk first..lol
  • Eric_GobrechtEric_Gobrecht Member Posts: 1
    edited October 17
    Currently working through this page 
    When selecting the hole that that shares the sketch plane to use the edge in my sketch OnShape tells me that it could not project the selected entities into the current sketch.  I can use the edge of the other hole on the other step with not problems.  i was able to select the edge of the hole that wasn't on the sketch plane though.

  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 54
    edited October 17
    @Eric_Gobrecht ; that is a tricky edge to select and I have made a bug report for it. Using the back edge is okay for the exercise, and gives the same results. You can use select other to choose the front edge.
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