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Cannot Select in Sketch - Ubuntu 16.04 + Chrome 64.0.3282.167

michael_spethmichael_speth Member Posts: 5 ✭✭
in Community Support
I am a new user and am going through the online course.  I am working on Exercise: Basic Sketching.  

Problem
I cannot select objects in the sketch mode.

Details
When I hover my mouse over objects, the objects do not turn orange.  However, I see from the instruction videos, that the objects are supposed to be highlighted orange.  This does not work on my browser.  When I left click the mouse on the object, nothing happens.  Here is a short video I made addressing the problem: https://youtu.be/WBOLCaXCGO0

Is this a question of User Error?  Or is there a bug on Linux + Chrome?

Thank you for your assistance.

Best Answer

  • EvanEvan Onshape Employees Posts: 63
    edited June 2018 Answer ✓
    There was a bug in the interaction between Chrome and certain NVIDIA drivers.  (See https://bugs.chromium.org/p/chromium/issues/detail?id=817400 for more details.)  This sounds like an instance of that issue.

    The issue was fixed in Chrome 66, which has been released.  I recommend updating to the latest version of Chrome to see if that resolves your issue.

Answers

  • john_mcclaryjohn_mcclary Member, Developers Posts: 3,941 PRO
    edited June 2018
    There is definitely something wrong happening there.
     
    I want to check to see if webgl is running I'm not sure if that has anything to do with sketching but I have seen Chrome plus Linux working in the past

    It also won't hurt to try it in Firefox also
  • michael_spethmichael_speth Member Posts: 5 ✭✭

    No errors reported in the developer console.

  • michael_spethmichael_speth Member Posts: 5 ✭✭
    Firefox works. So its a problem with Linux + Chrome.  Any ideas how to fix?
  • john_mcclaryjohn_mcclary Member, Developers Posts: 3,941 PRO
    Try updating/downgrading your video card drivers it looks like it might be similar to this post: https://forum.onshape.com/discussion/comment/38166#Comment_38166

  • MBartlett21MBartlett21 Member, OS Professional, Developers Posts: 2,054 ✭✭✭✭✭
    @michael_speth
    Try using Chromium.
    mb - draftsman - also FS author: View FeatureScripts
    IR for AS/NZS 1100
  • EvanEvan Onshape Employees Posts: 63
    edited June 2018 Answer ✓
    There was a bug in the interaction between Chrome and certain NVIDIA drivers.  (See https://bugs.chromium.org/p/chromium/issues/detail?id=817400 for more details.)  This sounds like an instance of that issue.

    The issue was fixed in Chrome 66, which has been released.  I recommend updating to the latest version of Chrome to see if that resolves your issue.
  • michael_spethmichael_speth Member Posts: 5 ✭✭
    Evan said:
    The issue was fixed in Chrome 66, which has been released.  I recommend updating to the latest version of Chrome to see if that resolves your issue.
    I upgraded to Chrome 67 and the issue no longer exists.  Thank you!
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