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Where are US servers?
nelson_raney619
Member Posts: 4 ✭
Is there a cluster south of the northeast? Or are they all west coast for the US? Not sure where my connection stutters and forgets to load... close to trying to teach with it...
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Best Answer
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john_rousseau
Member, Onshape Employees, Developers Posts: 393 
The latency from anywhere in the US to us-west-2 (Oregon) is easily low enough for CAD work. If your connection stutters or forgets to load, that's a different issue. You should look at your machine and local network. Are you seeing this same behavior on all the machines you are using?
Your latency and GPU metrics look fine from my POV.
John Rousseau / VP, Technical Operations / Onshape Inc.1
Answers
According to this help page, there's just the US-West. There are some instructions on how to help investigate/resolve latency issues.
https://cad.onshape.com/help/Content/performance.htm#CommonCausesLag
The latency from anywhere in the US to us-west-2 (Oregon) is easily low enough for CAD work. If your connection stutters or forgets to load, that's a different issue. You should look at your machine and local network. Are you seeing this same behavior on all the machines you are using?
Your latency and GPU metrics look fine from my POV.
well getting errors on something that loaded fine a second ago… seems about the same on other machines in this neighborhood.
That has nothing to do with servers and everything to do with your document. Open the last known good state by right-clicking the document on the documents page, select Versions and history, then "view" (from 3 dot menu to the right) a previous microversion.