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Onshape is non-reacting

wim_kuijperswim_kuijpers Member Posts: 8 ✭✭
edited April 2018 in Community Support
I am a total newby on Onshape and trying to get things upend running. I have tried to sketch lines but after one line the system does not react anymore. A small circle appears on my screen which keeps running around. What did I do wrong ?

Answers

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    NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,371
    Hi - what browser are you using? Should work fine on Chrome, Firefox or Safari on Mac, Windows or Linux.
    Senior Director, Technical Services, EMEAI
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    dick_van_der_vaartdick_van_der_vaart Member Posts: 51 PRO
    @wim_kuijpers If you are living in Holland and having Ziggo as provider, there are problems with the internet connection
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    john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 358
    Hi @wim_kuijpers. Go to https://cad.onshape.com/check and see what you are getting in the "Performance check" section.
    John Rousseau / VP, Technical Operations / Onshape Inc.
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