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Library Version Mismatch

TruBluStuTruBluStu Member Posts: 2
Document A: https://cad.onshape.com/documents/784f58cf94da21e81a4ba37c/w/85441a97178f0774d37cb4ee/e/3c35011855dc257ba0551c77
Document B: https://cad.onshape.com/documents/a1e681dd0c2fcaa97df1d34d/w/194909388887e3c719addf04/e/cd6e6e174ed6132bed2e2d4e

Copying a sketch entities from document A to document B fails and gives "Library version mismatch"
Copying sketch entities from document B to document A works and gives "Highlighted entities have changed due to differing feature libraries"

Question 1
Why does copying sketch entities from document A to document B fail and copying sketch entities from document B to document A work?

Question 2
How to I enable copying 
sketch entities from document A to document B?

Regards
Stu

Comments

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,899
    If you right-click the tab of a Part Studio and "Show code" you'll see the library version at the top (Doc A = 1913, Doc B = 1511). Entities copied from old version to new works but new to old doesn't (for obvious reasons). Docs may not be on the latest library version if they haven't been touched for a while (we assume they have been abandoned) or they are copied from an old doc which is the case here. For a "merge" to work, they both need to be at the same library version. Please create a support ticket to get this resolved.
    Senior Director, Technical Services, EMEA
  • ricardo_raimondoricardo_raimondo Member Posts: 66 ✭✭
    Well, I guess I am two years late on this discussion, but I have to report something that is happening to me. I am trying to copy sketches from one doc to another. I open them both every day of the week, but when I copy/paste from Doc A to Doc B, I get the library version thing. Therefore, following Neil's suggestion, I opened the code in both Part Studio tabs. I found in the top feature script with a four-digit number. and here is the situation: the part that was first created shows 2279, and the part I am trying to paste on shows 2260. No doubt, that is the reason I get the library warning, but how does the newest part have a lower number than the oldest, and if I am working on the new part, why the script number is not updated?
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,899
    @ricardo_raimondo we pushed a new release on Friday, so your "old" doc may not have been upgraded yet (and it won't if you have it open). 
    Senior Director, Technical Services, EMEA
  • Jan_StegmannJan_Stegmann Member Posts: 4 PRO

    How long can I expect to wait for a document to be updated.

    I have a document I have been working on for the past week. Yesterday I was unable to paste sketches from another document due to this error.

    I have tried logging out, sending to the trash and restoring, creating a branch, creating a new version, logging off again and initiating a ticket. Do you have typical fix times for this kind of problem. It is the second time I experience it in a month. The first time I just started from scratch as I had only been working for a couple of hours with the document.

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,899

    Any new docs will always be at the correct version, and the last update was 3 weeks ago, so unless you've had the docs open constantly that should not happen. Try the "Show code" trick to see if the library versions are indeed mismatched. On rare occasions docs cannot be upgraded and a support ticket is the best option.

    You can also try this:

    image.png
    Senior Director, Technical Services, EMEA
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