Individual threads in Forum 'Home' not being marked as viewed

brian_jordan

After reading some, but not all, threads the thread title doesn't clear from a shaded to a white background. I'm sure that until a week or so ago a shaded background indicated that there are unviewed articles. Am I mis-remembering this? "Mark all viewed" works as expected.  Chrome and Firefox.

pmd

Yes I am seeing the same issue which seemed to start yesterday.

NeilCooke

I've reported it

owen_sparks

brian_jordan

NeilCooke said:

I've reported it

Thanks Neil,
Is there somewhere where forum issues can be reported directly or is 'General' here as good a place as any?

NeilCooke

@brian_jordan - General is fine and if you tag @lougallo it will get there faster

brian_jordan

I left that message in the hope that you would respond... I can confirm that after reading your answer the thread background cleared to white. It seems your report has been acted on. Thanks again

owen_sparks

I've still got some posts stuck on unread here.

Owen S.

brian_jordan

owen_sparks said:

I've still got some posts stuck on unread here.

Owen S.

It looks like new posts/threads are now working properly here but to me the fix doesn't seem to be retrospective; YMMV as they say. I just used the 'MARK ALL VIEWED' option and am waiting to see how those threads behave after getting new messages. I like 'VIEWED' as opposed to 'READ' which seems to be the norm on most Fora.

romeograham

Still happening for me today (on this thread!). Sometimes changes to "viewed" after the second time I view a thread.

owen_sparks

brian_jordan said:

owen_sparks said:

I've still got some posts stuck on unread here.

Owen S.

It looks like new posts/threads are now working properly here but to me the fix doesn't seem to be retrospective; YMMV as they say. I just used the 'MARK ALL VIEWED' option and am waiting to see how those threads behave after getting new messages. I like 'VIEWED' as opposed to 'READ' which seems to be the norm on most Fora.

Thanks Brian.  A "mark all as read" worked for me temporarily but as soon as new posts were added it became stuck again. I think @lougallo is bored and is messing with us

lougallo

@owen_sparks How'd you know?  I have talked to our vendor about this.  They did a push on Monday that might be the culprit.  I am noticing it in the Community support category mostly.  Will update you all when I get them to fix it.

owen_sparks

Hi @lougallo any news on this issue?

Cheers, Owen S.

brian_jordan

owen_sparks said:

Hi @lougallo any news on this issue?

Cheers, Owen S.

Strange... I have just read new posts in the forum and the background to all threads but one have failed to clear. The one that has cleared is this one after @owen_sparks's 9.24 post [1]. Coincidence that @lougallo has posted here recently?
[1]  9.24AM UK time.

michael3424

Almost none of the threads are clearing for me either for the pasty 2-3 days - US, Central Time Zone.

brian_jordan

This now seems to have been fixed. Thanks to whomever thanks are due.

owen_sparks

Indeed, thanks fixerists. 

john_mcclary

Yep, now stop turning this thread blue ;p

owen_sparks

@lougallo

The forum is being weird again. 

It's highlighting my replies to threads as unread posts. 

Can you give the server a kick again please?

Cheers,

Owen S.

NeilCooke

I thought it was just me

Jake_Rosenfeld

Me too I mentioned it to @lougallo a few days ago.

brian_brady

I see the same thing. I I use back too get back to the Discussions page, then they are not updated. But if I click on the Discussions link, they are.

michael3424

I'm having this problem again - @lougallo - are the guy that can see that it gets fixed or is it someone else?