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Product Improvement Ticket numbers

andrew_troupandrew_troup Member, Mentor Posts: 1,584 ✭✭✭✭
This is a question for OnS

People (including me) have been quoting ticket numbers in this forum. Is there a way can we use these numbers to quickly add a +1 to that product improvement request?

Or should we simply upvote the post in which they tickets numbers are quoted (which is a blunter instrument, considering the post may contain a number of other points)

Or should we add a post, quoting the ticket number? Presuming we cannot view the ticket, we should clarify the nature of our recommendation in our own words.

Comments

  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,459 PRO
    I have raised up voting system earlier, Lou should be already looking to have something for us to add votes.

    https://forum.onshape.com/discussion/422/voting-system-for-new-features
    //rami
  • andrew_troupandrew_troup Member, Mentor Posts: 1,584 ✭✭✭✭
    Thanks, @3dcad
    I did vaguely recall some mention of that, so it's great to have the link

    OnS: Please consider my question answered
  • lougallolougallo Member, Moderator, Onshape Employees, Developers Posts: 1,940
    @3dcad I am indeed.  Currently once an improvement gets to a critical point it usually gets implemented.. for the most part.  Voting is a bit harder but we try to sweep the forums and create those tickets for them... The people that raise their hands we are trying to count.  I am still looking at the best tool to have you all create your own lists and add counts accordingly. 

    To answer your question, do upvotes to a comment add your cast in?  Not today so adding a comment of +1 works but clutters up the comments.  At this point, sending in feedback is best.  I have found a few tools but all fall a bit short of our end goal which is to make it easy to notify those directly when that request is live. Hope to have a solution soon.

    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
  • lougallolougallo Member, Moderator, Onshape Employees, Developers Posts: 1,940
    Update: We are getting close to providing a way for you all to submit and vote on improvements in a more public way.  We will still do things 1 to 1 if you want but will provide a way to post and vote soon.  Stay tuned...
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
  • andrew_troupandrew_troup Member, Mentor Posts: 1,584 ✭✭✭✭
    Fanplastique!
  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,459 PRO
    Great!
    //rami
  • 3dexter3dexter Member Posts: 89 ✭✭✭
    Fantastic!
  • lougallolougallo Member, Moderator, Onshape Employees, Developers Posts: 1,940
    UPDATE: We will be using our Help Center for voting but working on a way to make sure the improvements that are up for voting will display in a category here in the forum.  I am working on the last bits before I can get it out so thank you for your patience.  Since we have such great conversations here, I want to keep the commenting on for each improvement in the forums but use the posting/voting mechanism of our Help Center.  Many of you have seen the Help Center when you click on View support tickets in the upper right of Onshape.  Stay tuned and I will announce something here soon.
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
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