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document not showing up the same way on different PC's

IsoThermIsoTherm Member Posts: 66 PRO
Greetings
Our little firm uses OnShape on two different accounts/pc's. I have a document that I have shared fully with the other user but when he logs in, the document looks like it hasn't updated for a while, even though the dashboard says it has. Specifically, my screen looks like this:


while his looks like this:


note the error message and the missing folder 'Main Assmembly Varieties' in the second version 

Any ideas on what's going on.

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