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Help, Cant log in error bc32d4b4f1a2e74ca3e98c90 on chrome and 71df55c0257ca9145c10fd31 on firefox

Ben_Ben_ OS Professional, Mentor, Developers Posts: 304 PRO
in Account and subscriptions
Cant log in error bc32d4b4f1a2e74ca3e98c90 on chrome and 71df55c0257ca9145c10fd31  on firefox. Tried rebooting machine, checked internet et all. Any suggestions? I am hammered with a deadline and this is killing me.
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Comments

  • john_mcclaryjohn_mcclary Member, Developers Posts: 3,944 PRO
    having same issues

    keep getting kicked off Onshape

    2b7630c9606c532480c6b73a
  • nick_papageorge_dayjobnick_papageorge_dayjob Member, csevp Posts: 932 PRO
    I've been down the past hr. Status page says its down.
  • MichaelPascoeMichaelPascoe Member Posts: 2,207 PRO
    I'm logged in, but can't load documents.

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  • Ben_Ben_ OS Professional, Mentor, Developers Posts: 304 PRO
    Ugh... I checked the status earlier and it said it was fine but now I see that. I know its not of any consequence and no ones fault but this could not have happened at a worse time for me...
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  • nick_papageorge_dayjobnick_papageorge_dayjob Member, csevp Posts: 932 PRO
    I hear you, same here my project I was going to release parts to CNC vendor for prototype tonight. And do last minute changes now. First time its been down for me since buying it 6 months ago.
  • bill_schnoebelenbill_schnoebelen OS Professional, Developers, User Group Leader, csevp Posts: 124 PRO
    Having connection issues as well.
  • CBowersCBowers Member Posts: 50 PRO
    Unfortunate timing. Bossman won't be happy
  • andy_wilson530andy_wilson530 Member Posts: 8 PRO
    nick_papageorge073 said:
    I hear you, same here my project I was going to release parts to CNC vendor for prototype tonight. And do last minute changes now. First time its been down for me since buying it 6 months ago.
    To be fair to Onshape an outage like tis is a very rare event. Been using for a few years without issue.
  • john_mcclaryjohn_mcclary Member, Developers Posts: 3,944 PRO
    Yea, I'm in the middle of a meeting with the bossman, pretty embarrassing. I know it will be up soon though. Just in a holding pattern until then 
  • Ben_Ben_ OS Professional, Mentor, Developers Posts: 304 PRO
    Ya to be honest I have been using Onshape for many many years and this is the first time I have had this issue. So there is that..
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  • CBowersCBowers Member Posts: 50 PRO
    I just had a conversation with my boss and shop manager about the shop waiting on me for some drawings to get started on a project. Fortunately I had a set of pdfs exported for review already that I can use, but I still have revisions to make, but the revisions don't affect any of the stuff I need to get out to fab. So not as bad as it could have been if this drags out.
  • bill_schnoebelenbill_schnoebelen OS Professional, Developers, User Group Leader, csevp Posts: 124 PRO
    Seems to be working again!
  • john_mcclaryjohn_mcclary Member, Developers Posts: 3,944 PRO
    Seems to be up again, Thank you for your quick response Onshape support!
  • MichaelPascoeMichaelPascoe Member Posts: 2,207 PRO
    Woot! Thanks Onshape team!

    Learn more about the Gospel of Christ  ( Here )

    CADSharp  -  We make custom features and integrated Onshape apps!   Learn How to FeatureScript Here 🔴
  • jakeramsleyjakeramsley Member, Moderator, Onshape Employees, Developers, csevp Posts: 663
    While things are looking better at this point, there are additional aspects of the service that we are monitoring before saying the service is back healthy.

    Please follow http://status.onshape.com/ for updates.
    Jake Ramsley

    Director of Quality Engineering & Release Manager              onshape.com
  • NocturnalFabNocturnalFab Member Posts: 4 ✭
    worst timing possible lol
  • Ben_Ben_ OS Professional, Mentor, Developers Posts: 304 PRO
    FWIW. Onshape, I am not sure what happened but in the end years of great service has not been forgotten and thank you for your hard work getting this back online. 
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  • nick_papageorge_dayjobnick_papageorge_dayjob Member, csevp Posts: 932 PRO
    I was up for a bit, now down again.

    Agree with above. Onshape has been rock solid for me. Not a single crash in 6 months, not a single corrupted design. This has been the only issue I've had.
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