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Allow viewing of model after timeout

MBartlett21MBartlett21 Member Posts: 1,389 EDU
I would like to still be able to view my model (and FeatureScript) after Onshape loses connection, only refreshing if I need to edit.
MB - I make FeatureScripts: view FS (My FS's have "Official" beside them)
Tagged:

Comments

  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,322 PRO
    :+1:
    If you could maintain the possibility to take measures it would be perfect - similar to view only. The docs that tend to timeout are usually opened only for reference and it's annoying to 'wake up' bunch of stuff every hour or so..
    //rami
  • lougallolougallo Member, Administrator, Moderator, Onshape Employees, Developers Posts: 1,556
    @MBartlett21 This is not something that fits the security model of Onshape.  If you have disconnected it could be for a number of reasons.  Server connectivity is how we know if you still indeed have access.
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
  • MBartlett21MBartlett21 Member Posts: 1,389 EDU
    @lougallo
    One use case of this is viewing the Onshape STD document.
    I often have it open in the background so I can see how functions work and build my feature using them
    MB - I make FeatureScripts: view FS (My FS's have "Official" beside them)
  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,322 PRO
    I would like to use stronger security measure like two-factor auth. as the more we rely on Onshape the more security we need to avoid someone hijacking our account just to claim money or so.. But it would hurt the workflow as daily sign-in count can easily go over 5.

    What I would like to have is some piece of software in company computers or use company static ip as one measure of security. I'm not smart enough in this area, but as a user I wan't easy access from work but could use two-factor when out of office. Same with timeouts, I would like to keep connection alive from office during workhours otherwise it's ok as it is.
    //rami
  • owen_sparksowen_sparks Member, Developers Posts: 1,949 PRO
    Hadn't noticed this before. 
    I have a timed out onshape file open in chrome.  ("Your Onshape session has timed out yada-yada" blue banner at top.)
    As far as the mouse goes the document is "locked", but my 3dconnexion device can manipulate the view just fine!
    Owen S.
    Production Engineer
    HWM-Water Ltd
  • TimRiceTimRice Member, Moderator, Onshape Employees Posts: 174
    edited February 13
    3dcad said:
    ...I would like to use stronger security measure like two-factor auth...

    We do allow users to setup two factor authentication (2FA) in My account > Security. Next time users sign in they have the option to save the device for 30 days without requiring a 2FA code again.
    Tim Rice | User Experience | Support 
    Onshape, Inc.
  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,322 PRO
    TimRice said:
    .. Users then have the option to save the device for 30 days without requiring a 2FA code again.
    That great. I did not know that. Thanks @TimRice
    //rami
  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,322 PRO
    @lougallo @TimRice

    Just out of blue - What would be the procedure if one morning you have email saying that your Onshape account has been hacked and you can get it back by paying $xxxxx ?  (with hacking I mean stolen/poor password..)
    //rami
  • TimRiceTimRice Member, Moderator, Onshape Employees Posts: 174
    edited February 13
    @3dcad
    That is very likely to be a phishing email but if it were true you can fill out our contact form https://www.onshape.com/contact and we will get back to you right away. We have some very robust tools to ensure the integrity of our customer's data.
    Tim Rice | User Experience | Support 
    Onshape, Inc.
  • 3dcad3dcad Member, OS Professional, Mentor Posts: 2,322 PRO
    @TimRice
    This was only in theory and never had any false email concerning Onshape. Something like this happened to Instagram account I follow and that made me think about it. In that case the account was eventually returned to it's owner keeping followers but all the content was lost.  
    //rami
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 1,886
    @3dcad even if somebody did guess your password and deleted all your documents, we keep backups.

    Neil Cooke, Director of Technical Marketing, Onshape Inc.
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