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Been using SW for 7+ years, still find new error messages all the time
Although this may not be SW's fault
OMG! Pretty hard to get work done with all those error messages?!!
In case you contact the support you probably get on of the following answers:
Can't even Alt+F4
It's not like the part has changed at all in the last 12 days..
Well gee whiz solidworks, I'd hope so... I just got done recovering from a crash and cleared out all the hanging processes. Now that you're so proud to report that, what are you gonna do about all the dataloss from the last session... oh wait... notadamthing.. stupid solidworks..
CAD Engineering Manager
Onshape's version of customer experience improvement:
Have you considered burning that PC and starting again with a new one?🔥 It might not be sillyworks at fault, it might just be possessed... Or it might just be your IT dept. messing with you, change your IP addresses and see if the problems persist 🐒🤞
But srsly.. SW gets worse and worse. I used to swear by it, now I just swear at it. That all doubled once I started really using Onshape, and you see what Zero maintenance really means!
That and SW gives me PLENTY of time to complain on the forums..
That's not a photoshop ^^
It takes 20 minutes to change configs... yesterday it was only 5 minutes..
According to my 20+ years research, 90's dance music is one of the best ways to calm one down while waiting for programs to respond!
Once everything is working, I'd continue with some heavy metal.
Now the "Autodesk Desktop App" which downloads all the updates is not responding:
Tried every version we have from 2004 to 2018, tried virtual machines, tried XP mode, nothing
So I'm stuck using DraftSight instead... and use remote desktop onto an old machine to do the commands that DraftSight cannot, like stepout, or amviewout.
Which is a shame, I thought autocad 2012 was a pretty decent 2D program... (Last version I got to use)
I should re-phrase that, I can install it, but it crashes before it opens.
Before anyone jumps in I am not doubting your issues just surprised they are as severe as you say. To be frank I would be getting my VAR on this with a fraction of these problems, and getting SW to dial in to look at the environment.
I was a (very) early alpha/beta tester of Onshape but chose not to go down this route as the pace of development (or rather the path) did not suite our needs (complex surfaces needed), and the cost did not offer any benefits to existing license holders (compared to functionality and hassle of changing). We actually jumped onto Creo when that went subs only as well as Fusion.
so we do do the "multi CAD crap" here. In my experience no single system does it all sufficiently well to make us most efficient.for us that rules out Onshape as we always need some off line capability.
2017 all hell broke loose. By the time we really knew how bad it was, we had a few projects done and was relatively too late to abandon and go back to 2016.
We skipped over 2018 in fear of further problems (as has been the case with every release so far starting around 2016)
About a year or so ago I heard on Onshape and was not serious about it. But I stated paying attention to the updates, and the very non-toxic community on the forum (People actually know what they are talking about most of the time. I'm still in a forum thread in solidworks that has been un-resolved from 2015) I finaly gave up on that thread a couple days ago with a simple:
I mean look at how terrible that work around is.. That was pretty much the best answer.. other than:
Onshape has the advantage that we can share our documents directly with the forum, or support. Which doesn't required copies of the file, or having to repeat the Fix into your main project. Sometimes they fix the bug the SAME DAY.
Onshape has it's problems, but most of the ones that really bite me with SW are inherent in the fact that it is a piece of software on a computer. Each computer could be slightly different in setup/configuration. Each File is "locked" if someone has it open (even with eDrawings in the shop) So if you open a file and it says read only, it may be a 5 minute adventure as you check everyone's computer for eDrawings being open. When you have a couple people working on the same area of a project, it becomes a game of hot potato with each file as you swap around between readonly and write access.
Some bugs are only on one person's machine, some are on all. Some are so bazaar there is no telling what the cause was. With a cloud based system, it comes down to "Was this on firefox, chrome, etc" otherwise we all see the same bugs and (I'm sure) that makes it much easier to chase down the bugs on Onshape's end.
These reasons are the main reasons Onshape was founded, and they have certainly addressed most of these issues flawlessly.
CAD Engineering Manager